Coronavirus (Covid-19) update
We are delighted to announce we are now open again.
Osteopathy is a highly regulated medical profession and patient safety is central to everything we do. Our risk assessments and protocols are designed to limit the spread of any infection within the clinic. So please bear with us.
If you would like to make an appointment please call us on 01923 260535 (and leave a message if necessary and we can call you back). It would also be really helpful if you had access to the content on this page when you/we call, as we will need to complete a telephone triage and verbal consent form by asking you the questions detailed below and know you and your answers are properly informed, before making you a face to face consultation. We will ask you to review and sign this form when you arrive for your consultation.
We will need to ask you;
1. Whether you or contacts have had Covid-19 symptoms or a positive test in the last two weeks?
The main symptoms of coronavirus are:
- high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
- new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
- loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal
Most people with coronavirus have at least one of these symptoms.
2. Whether you or contacts are ‘vulnerable or extremely vulnerable’?
- aged 70 or older (regardless of medical conditions)
- under 70 with an underlying health condition listed below
- chronic (long-term) mild to moderate respiratory diseases, such as asthma
- chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
- chronic heart disease, such as heart failure
- chronic kidney disease
- chronic liver disease, such as hepatitis
- neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), or cerebral palsy
- A weakened immune system as the result of conditions such as HIV and AIDS, or medicines such as steroid tablets
- Seriously overweight (a body mass index (BMI) of 40 or above)
- Pregnant women
Covid ‘extremely vulnerable’
People who fall in this group should have been contacted to tell them they are clinically extremely vulnerable.
Disease severity, history or treatment levels will also affect who is in the group.
- Solid organ transplant recipients
- People with severe respiratory conditions including all cystic fibrosis, severe asthma and severe chronic obstructive pulmonary (COPD)
- People with rare diseases that significantly increase the risk of infections (such as SCID, homozygous sickle cell)
- People on immunosuppression therapies sufficient to significantly increase risk of infection
- Women who are pregnant with significant heart disease, congenital or acquired
- People with specific cancers
- people with cancer who are undergoing active chemotherapy
- people with lung cancer who are undergoing radical radiotherapy
- people with cancers of the blood or bone marrow such as leukaemia, lymphoma or myeloma who are at any stage of treatment
- people having immunotherapy or other continuing antibody treatments for cancer
- people having other targeted cancer treatments which can affect the immune system, such as protein kinase inhibitors or PARP inhibitors
- people who have had bone marrow or stem cell transplants in the last 6 months, or who are still taking immunosuppression drug
3. We will obviously want to discuss your reasons for coming to see us and put them into context of the increased risks of making an appointment.
If a face-to-face appointment is deemed appropriate, please be reassured that we have given a lot of thought on how to protect you.
Procedurally, we kindly ask that patients remain in their car in the car park and not to enter the waiting room. We shall call or indicate to you from the entrance that we are ready and will take you to the treatment room directly. This is to avoid using the waiting room and maintaining social distancing as much as possible. Please do not to bring any other family member/children or friend into the clinic unless essential (i.e. chaperone) and pre-authorised.
Upon immediate arrival to the clinic, you will be asked to use the hand sanitiser or wash your hands. If you have a face mask, please wear it, if you would like one, please ask. We will be wearing surgical facemasks at all times and during conversation maintain our social distance, during examination and treatment we will also wear disposable gloves and apron. For your hygiene we have removed all couch and pillow fabrics and replaced with wipe able substitutes.
Appointment times are all extended to allow cleaning and aeration of the clinic room as well as aiding social distancing with patients arriving and leaving. Understandably though, this will significantly reduce the amount of people we can see in one day, so please don't be disappointed if you can't get your favourite time slot, we will try our hardest to be as accommodating as possible.
As a final measure we might call/text/email confirmation of any follow up appointments with a quick review of some of the questions discussed earlier.
Many thanks and very best wishes
Kings Langley Osteopathic Clinic